WaveWare Apollo T-2000 Technical Information download pdf (Page 71)

Certification Manual

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Step 5 – Shutdown Windows and turn the computer off.

Step 6 – Once Windows has re-booted, ensure that the SQL Server,

Server Solution, and Database Solutions are running.

Launch the Client Solution.

Step 7 – Perform a status check on the Touchpad to see if any calls

came across the system while the computer was down. If

there are, manually create them on the computer so that

they will page out.

Step 8 – Clear any errors off the AllCall© Screen.

Setting a Static IP Address

In most circumstances, all of the computers that Alliance installs are

setup with a static IP address. That is the IP address will not change if the

computer or the network loses power.

Setting a Static IP Address

Step 1 – Go to Start Menu / Control Panel / Network Connections /

Local Area Network / Properties

Step 2 – Double click on “Internet Protocol (TCP/IP) then click on the

radio button labeled “Use the following IP Address”.

Step 3 – Enter the static IP Address in the field along with the subnet

mask and gateway. If the computer will require access to the

internet, the DNS fields must be filled in as well. To obtain

these addresses, contact the network administrator.

Step 4 – Click OK in all screens.

Step 5 – In the Local Area Network Screen click the “Support” tab

and the new static IP address will be shown.

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WaveWare Apollo T-2000 Technical Information Page 71